Your 24/7 SaaS Support Partner

Keep Your Customers Happy  Even While You Sleep

Real human support, 24/7 — so your customers never wait and your team stays focused.

Features

Powerful Features to Simplify Your Customer Support

See how KeepFlow helps SaaS teams boost retention and stay responsive — without hiring in-house.

ALWAYS-ON HUMAN SUPPORT

Real People, Anytime.

Because customers don’t wait for office hours.

We handle every message, chat, and email with trained human agents who sound exactly like your brand — day or night.

PROACTIVE ISSUE ALERTS

SPOT
CHURN 
EARLY.

We flag recurring issues, refund requests, and churn risks in real time so you can act fast.

SEAMLESS INTEGRATION

FITS
RIGHT IN

KeepFlow connects with Intercom, Zendesk, Gorgias, Discord, and more — no setup headaches or workflow changes.

PERFORMANCE & INSIGHTS

CLARITY,
NOT CLUTTER

We track response times, satisfaction, and trends so every customer interaction makes your business better.

POSITIVE REVIEW GROWTH

TURN SERVICE INTO STARS

Seamlessly connect with your favorite calendars and applications to keep everything in sync and manage your schedule more efficiently.

How it Works

Getting Started with KeepFlow Is Simple

We designed KeepFlow to plug right into your business — no complex setup, no training headaches, just instant support coverage that works.

STEP 1

We Learn Your Brand

We study your tone, workflows, and tools so our agents sound and act exactly like your team.

STEP 2

Go Live in 7 Days

Your dedicated support team begins managing every message, email, and chat — 24/7 coverage, completely done-for-you.

STEP 3

Improve Over Time

We track feedback, flag recurring issues, and share insights that help you deliver a better experience every day.

Testimonials

What Our
Clients Are Saying

Hear from brands that now deliver faster replies, happier customers, and better reviews — all powered by KeepFlow.

Mia Torres
Office Manager at BrightSmile Dental

“Patients call after hours and still get booked. KeepFlow AI confirms details and drops clean notes on our calendar.”

Jason Reed
Owner at Apex Home Repairs

“Instead of voicemails, we wake up to scheduled jobs. The AI answers common questions and routes true emergencies with context.”

Lily Chen
Studio Director at Pulse Fitness

“Our phone tag vanished. Members get instant answers and can book or freeze sessions without tying up the front desk.”

Ahmed Khan
Service Manager at NorthWind HVAC

During heatwaves we can’t field every call. KeepFlow AI triages, books maintenance slots, and forwards only the urgent ones.

Mia Torres
Office Manager at BrightSmile Dental

“Patients call after hours and still get booked. KeepFlow AI confirms details and drops clean notes on our calendar.”

Jason Reed
Owner at Apex Home Repairs

“Instead of voicemails, we wake up to scheduled jobs. The AI answers common questions and routes true emergencies with context.”

Lily Chen
Studio Director at Pulse Fitness

“Our phone tag vanished. Members get instant answers and can book or freeze sessions without tying up the front desk.”

Ahmed Khan
Service Manager at NorthWind HVAC

During heatwaves we can’t field every call. KeepFlow AI triages, books maintenance slots, and forwards only the urgent ones.

Dr. Sarah Patel
Clinic Coordinator at Riverstone Medical

“Patients reach a natural, helpful assistant who books in under a minute. Special cases transfer warm with a summary.”

Marco Alvarez
General Manager at QuickShift Auto

“Estimates, drop-off times, and bookings are handled by the AI. My techs stay on the floor while every call still gets answered.”

Rachel Moore
Property Manager at EverNest Realty

“Tenants get help 24/7. The AI logs issues, schedules viewings, and escalates emergencies to the on-call line.”

Daniel Brooks
eCommerce Lead at TrendHaus

“Order questions and returns are handled over the phone without pulling the team from campaigns. Every call lands with a clear summary in our inbox.”

Dr. Sarah Patel
Clinic Coordinator at Riverstone Medical

“Patients reach a natural, helpful assistant who books in under a minute. Special cases transfer warm with a summary.”

Marco Alvarez
General Manager at QuickShift Auto

“Estimates, drop-off times, and bookings are handled by the AI. My techs stay on the floor while every call still gets answered.”

Rachel Moore
Property Manager at EverNest Realty

“Tenants get help 24/7. The AI logs issues, schedules viewings, and escalates emergencies to the on-call line.”

Daniel Brooks
eCommerce Lead at TrendHaus

“Order questions and returns are handled over the phone without pulling the team from campaigns. Every call lands with a clear summary in our inbox.”

Pricing

Flexible Support Plans for Every Business

Choose a plan that matches your workflow and scale — and keep your customers supported 24/7.

Starter

8-hour daytime coverage, weekdays only.

Contact
Features:

Chat & Email Support

Brand-Trained Agents

7-Day Onboarding

Seamless Integrations

Dedicated Manager

Scalable Coverage

Scale

Full Omnichannel Support — Chat + Email, 24/7.

Contact
Features:

Complete Management

Churn Recovery

Proactive Insights

Continuous Training

On-Call Manager

CRM Integration

Weekly Insights

Unlimited Coverage

Growth

24/7 Coverage For One Channel (Chat Or Email).

Contact
Features:

Full-Time Coverage

Priority Escalation

Account Manager

Real-Time Reports

Monthly Analytics

Brand Optimization

Scales Easily

FAQ

Everything You Need to Know

Quick answers to common questions about KeepFlow’s customer support service.

How fast can we get started?

Most teams go live within 7 days — we handle setup, onboarding, and training for you.

Can you handle weekends and holidays?

Yes — your coverage runs 24/7/365, no matter the timezone.

How do you maintain quality?

Every ticket is reviewed and followed up on in real time. Our agents receive instant feedback and coaching to keep tone, accuracy, and service at the highest level.

What industries do you work with?

We support SaaS, eCommerce, fitness, healthcare, and more — if you have customers, we can help.

Do your agents sound like our brand?

Absolutely. We study your tone, vocabulary, and workflows so every response feels in-house.

What tools do you integrate with?

We plug right into Intercom, Zendesk, Gorgias, Help Scout, Discord, and most major chat or email systems.

Can we upgrade or change plans anytime?

Of course. You can scale coverage up or down as your business grows.

How do you make sure customers feel cared for?

Our agents follow empathy-first communication — every response is personalized, warm, and human. We don’t just solve problems; we build trust with every reply.

Ready to Never Miss a Message Again?

Join brands that have already boosted retention, reviews, and customer satisfaction with KeepFlow.